Legal

Accessibility

Last Revised: 2024

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At Sooneya.com, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive and user-friendly online experience. Our accessibility policy includes the following principles:

Accessible Design and Development:

  • We design and develop our website with accessibility in mind, considering the needs of users with various disabilities, including visual, auditory, motor, and cognitive impairments.
  • Our website features clear navigation, readable text, and intuitive user interfaces to enhance usability for all visitors.

Screen Reader Compatibility:

  • We aim to ensure compatibility with popular screen reader software to enable users with visual impairments to navigate our website effectively.
  • We provide alternative text for images and descriptive labels for form fields to facilitate screen reader interpretation.

Keyboard Navigation:

  • Our website is designed to be fully navigable using a keyboard alone, without the need for a mouse or other pointing device.
  • Users can access all interactive elements, links, and content using standard keyboard shortcuts and tab navigation.

Color and Contrast:

  • We carefully consider color choices and contrast ratios to ensure readability and clarity for users with low vision or color blindness.
  • Important information and interactive elements are prominently displayed and distinguishable from surrounding content.

Video and Audio Accessibility:

  • We provide captions and transcripts for all pre-recorded video and audio content to accommodate users who are deaf or hard of hearing.
  • Where possible, we offer adjustable playback speeds and volume controls for users who require customized audio settings.

Feedback and Assistance:

  • We welcome feedback from users regarding accessibility issues or barriers encountered while using our website.
  • Users can contact our customer support team to report accessibility concerns or request assistance with accessing specific features or content.

Continuous Improvement:

  • We are committed to ongoing monitoring and evaluation of our website’s accessibility performance.
  • We regularly review and update our accessibility features and practices to address emerging standards and best practices.

Contact Us:

  • If you have any questions, suggestions, or concerns regarding the accessibility of our website, please contact our customer support team at [contact information].
  • We are dedicated to providing a positive and inclusive online experience for all users, and your feedback is essential in helping us achieve that goal.

Accessible services

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Liability

User Responsibility:

While we endeavor to make our website accessible, it’s essential to recognize that individual user experiences may vary depending on factors such as assistive technology, device settings, and personal preferences. We encourage users to:

  • Utilize accessibility features: Take advantage of built-in accessibility features offered by your operating system or web browser, such as screen readers, magnification tools, and keyboard navigation shortcuts.
  • Provide feedback: If you encounter accessibility barriers or have suggestions for improvement while using our website, please don’t hesitate to contact us. Your feedback helps us identify areas for enhancement and ensures a better experience for all users.

Limitation of Liability:

While we strive to maintain an accessible website, it’s important to acknowledge that achieving full accessibility may be an ongoing process. Therefore, we cannot guarantee that our website will be fully accessible to all individuals at all times.

In compliance with applicable laws and regulations, we disclaim any liability for:

  • Inaccessibility caused by third-party content: Our website may contain links to external websites or third-party content over which we have limited control. We are not responsible for the accessibility of such content.
  • Technical issues beyond our control: Accessibility may be impacted by factors beyond our control, including but not limited to internet connectivity, device compatibility, and software limitations.
  • User-generated content: We are not liable for the accessibility of user-generated content, such as comments, reviews, or forum posts, which may be subject to varying levels of accessibility.

Continuous Improvement:

We are committed to continuous improvement and will diligently work to enhance the accessibility of our website over time. This includes conducting regular accessibility audits, implementing feedback from users, and staying informed about evolving accessibility standards and best practices.

Indemnity

While we make every effort to maintain an accessible website, it’s important to acknowledge that achieving full accessibility may be an ongoing process. Therefore, by using our website, you agree to indemnify and hold harmless Sooneya.com, its affiliates, partners, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  1. Third-Party Content: Our website may include links to external websites or third-party content that are not under our control. We are not responsible for the accessibility of such content and cannot guarantee its compliance with accessibility standards.

  2. User-Generated Content: We provide platforms for users to generate and contribute content, such as comments, reviews, or forum posts. While we encourage accessibility and moderation, we are not liable for the accessibility of user-generated content.

  3. Technical Limitations: Accessibility may be impacted by factors beyond our control, including but not limited to internet connectivity, device compatibility, and software limitations. We are not liable for any technical issues that may affect accessibility.

  4. Legal Compliance: While we strive to comply with applicable accessibility laws and standards, legal interpretations and requirements may vary. We are not liable for any claims or legal actions arising from alleged violations of accessibility laws.

User Responsibility:

We encourage users to utilize accessibility features provided by their devices and browsers to enhance their experience on our website. Users are responsible for their own accessibility settings and preferences, as well as any third-party assistive technologies they choose to use.

Continuous Improvement:

We are committed to continuous improvement and will diligently work to enhance the accessibility of our website over time. This includes conducting regular accessibility audits, implementing feedback from users, and staying informed about evolving accessibility standards and best practices.

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